State Farm® Insurance Agent Mike Lanham

"We couldn’t be happier with the service we’ve received from Victoria! She is consistently responsive, timely, and incredibly knowledgeable. She is always ready to help with whatever insurance needs come our way. Over the past year, she has made every process seamless for us. From helping us insure our home to guiding us through coverage for our new car, boat, and camper, Victoria has handled it all with professionalism and care. No matter how big or small the request, she is always quick to respond and ensures we feel confident in our coverage decisions. It’s rare to find someone so reliable and easy to work with, and we truly appreciate the peace of mind she provides. We highly recommend Victoria to anyone looking for an insurance agent who genuinely goes above and beyond!"

"Hace un tiempo me cambié con ellos para asegurar nuestros autos, y desde el primer día he tenido una atención excepcional, Vicky me ha atendido de forma muy amable y muy humana, cualquier duda he podido hablar con ella y me ha orientado en todo!! hoy en día estamos muy contentos con nuestra aseguranza, gracias!!!☺️"

"Really great office , helped me with my home and car insurance. Special thanks to vikky Estrada a great insurance agent! 🫶👌☺️ Muy buena officina me ayudaron con aseguransa para mi casa y carros. En especial muchas gracias a vikky Estrada una linda y amable agente de aseguransa. ☺️👌🫶"

"I've been working with Victoria Cooper and she was very helpful and pleasant to work with. She's not pushing and explains your options. I highly recommend her for your insurance needs."

"We have been with State Farm for many years. On various occasions, we have worked with Victoria Cooper, Account Manager, at Mike Lanham's office in Carol Stream, IL. Victoria is always kind, compassionate, detailed oriented (which we truly appreciate) and diligent. When we work with her, we know that she will review the situation and give us her honest assessment of what needs to be done and she will handle what needs to be accomplished on her end. It is a pleasure working with her!"

"I called Mike Lanham’s State Farm office to ask about coverage while renting a car in Hawaii, and I ended up having one of the most genuinely helpful and refreshing customer service experiences I’ve had in a long time. Victoria took the time to walk me through everything clearly and helped me realize I didn’t need to purchase the expensive rental and gap insurance through the car rental company—saving me hundreds of dollars. That alone was huge. But what really stood out was how she showed up during the conversation. There was a level of care, patience, and sincerity that you just don’t come across often anymore. It didn’t feel transactional—it felt like she truly wanted to make sure I was protected and understood my options. You can tell when someone takes real pride in serving people, and she absolutely does. Mike Lanham is fortunate to have someone like Victoria on his team. From my past experiences with Mike, I can say he carries that same mindset—professional, attentive, and genuinely focused on helping people, not just selling policies."

"Today I needed to call to get a quote on Full Coverage for my Car Insurance, Victoria Cooper answered the phone. Victoria was so thoughrow, in answering all my questions. She explained all the points that I needed to understand. She related to my current circumstances, making me feel comfortable to speak with her. Victoria had excellent understanding giving me, that right information to make my decision. Thank You so much Victoria!"

"I have been a client of this office for several years and the team there is very helpful, friendly, and thorough. Most recently I added coverage to a new vehicle and Victoria Cooper assisted me. She is always very helpful and always looks for an opportunity to save me money on my premiums and to explain my options. It's always a pleasure to deal with her. I have also spoken with other team members, namely Ben and Vicki, and the help I get is invaluable."

"I had a great experience working with Ben Marshall. He was very professional, responsive, and easy to work with. Ben helped me set up my home, auto, and umbrella policies smoothly and explained everything clearly. He made the whole process simple and stress-free, and I really appreciated his quick responses and attention to detail. I highly recommend Ben to anyone looking for reliable and honest insurance service. Excellent experience overall!"

"Mike is a delight to work with whenever I have a question about new coverage, or existing coverage. He helps to educate and explain what options are available whenever I have a question. He hires friendly and well trained employees and I know I am getting reliable information from anyone in this office. I am very pleased and relieved to know that I have a great crew supporting me and my family with insurance policies. Highly recommend calling them to find out for yourself."

"We have been working with Mike and his team for over 30 years! They are the best! Victoria is wonderful and takes time to make sure she answers all of our questions and that we understand as well. Recommend them highly!"

"I have been a State Farm customer for 40+ years, and would not use another insurance company. The reason I am writing this review is that I cannot say enough about Victoria Cooper at this office. She is AMAZING, always responds immediately, genuinely cares about her customers, and helps you get your insurance needs taken care of!"

"For over 15 years, Ben has been our family’s State Farm agent, and I can confidently say he is the best insurance agent I’ve ever worked with. He is incredibly attentive, always follows up, and truly takes the time to make sure everything is handled properly. He has helped dozens of my friends and family review their coverage and move into better plans that actually make sense for their needs. Having someone you trust in your corner makes all the difference, and Ben is that person. Recently, we had to file a claim for my mom’s condo, and the experience only reinforced why we continue to work with his office. Amanda, our claims adjuster, was absolutely exceptional from start to finish. She was professional, accommodating, and consistently went the extra mile to ensure everything moved smoothly. Even the contractors handling the repairs commented on how responsive and helpful she was — which says a lot. Filing a claim can be stressful, but Ben and Amanda made the entire process organized, clear, and manageable. The level of customer service we received was truly outstanding. If you’re not already working with Ben and his team at State Farm, you should be."

"I recently had a problem regarding the Sec of State and my insurance…my husband brought the letter to their office. Immediately they found what the problem was and handled it. Mike and his staff are rock stars in my book. I highly recommend them."

"Ben Marshall at the Lanham State Farm Agency is an absolute rock star. He is extremely knowledgeable, efficient and always puts the needs of the customer at the forefront. For anyone looking for insurance in the Chicagoland area, Ben and the entire team are the best in the business!"

"Always a pleasure. We’ve been working with Ben Marshall at State Farm for 10 years now. From helping us get the best rates, to getting us roadside assistance after hours, to working with us to get a sewage back up cleaned up fast, Ben is extremely knowledgeable, easy to work with and cares about our home and family. Highly recommend."

"I have had the pleasure of working with several members of the staff at Mike Lanham Insurance, and they have all been exceptionally kind, patient, and helpful. I highly recommend their services."

"I wanna to thank you, State Farm for all kindness to me and my family specially, Been Marshall he’s same one of our family. He is very honest kindness friendly. I’ve been with State Farm a few years now and I’m so happy and I highly highly recommend it to everyone. And make sure when you call ask for Been Marshall"

"I worked with agent Ben and he has been great with helping me out with all my needs like Auto and home insurances. He always looks for ways to create quotes that fits best in your budget and thinks about how to get best value for me. Thank you Ben for all your help!"

"Mike was a great help with my grievances and very patient. If you are looking for a great insurance agent I would recommend Mike. Thanks for everything Mike!!!"

"I have been with Mike for over 23 years. I could not ask for a better place to go. Lauri is a ROCK STAR. She is BEST. She takes great care of us and our needs. Love you Lauri and Mike ♥️♥️♥️."

"I have been a client of Mike Lanham for over 35 years, and have had all great expediences with him and his team. I usually work with Ben Marshall, who has been nothing short of spectacular. Ben explains options and terms in a way i can easily understand, takes as much time as needed to work through quotes and issues, and is always professional, extremely knowledgable and friendly. I always believe Ben works in my best interest, and his troubleshooting and get er done ability has gotten me and my family through some tough situations. I have also had a couple experiences with Lauri, and she has also been professional and personable. Thanks Mike, for hiring and retaining great associates."

"Had insurance through this office for 13 years. Never missed a payment. Had to get a new credit card due to fraud and forgot to change my auto pay. They will not notify you before cancelling your plan. I spoke to Vicky today and she told me "the priority is incoming calls and so they don't make calls". Asked my new agent about this and their policy is to get in contact at least twice before cancelling. Find an office that will take the time to look out for you. This isn't one of them."

"We have been working with Ben and it was nothing short of a great experience. Ben provided us with very clear quotes and explained everything in detail. The quotes were extremely competitive and in most cases, cheaper with as much if not more coverage. The best part is he handled cancellation of our other policy. It was a completely stress free process!"

"Mike is a brilliant insurance agent, very knowledgeable and always looking to provide the best price for me and best value for money! Mike is always there to assist me and answer any questions I have. Really pleasure to work with Mike on all my insurance needs."