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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donna Durbin

October 23, 2024

1  out of  5
rating by Donna Durbin
"We have been a customer of State Farm and Mike Lantham for over 40 years. In July, 2024, a storm came through and one of our trees fell onto our house. Mike recommended a contractor to fix our house - this contractor is horrible. After months of falsely posturing for a whole roof replacement, it has now been 99 days since our claim and we are not any closer to having our house repaired. Mike has not called and checked on our claim - we have called him for help with this. So disappointed in State Farm and Mike. Currently looking for different insurance company."
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NAVEED MAJEED

October 17, 2024

5  out of  5
rating by NAVEED MAJEED
"Great"
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Jodi Que LeNguyen

October 1, 2024

5  out of  5
rating by Jodi Que LeNguyen
"Thank you Ben for your patient with explaining each coverage with me."
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Esther Cruz

July 4, 2024

5  out of  5
rating by Esther Cruz
"I've had State Farm insurance for over 15 years. In that time I've communicated in person, over the phone, and via email. I received excellent prompt service each time. Ben has talked me and my son through many policies, a couple of claims and adding new cars. He has saved me money and made sure there were no holes in coverage between my and the HOA insurance policies. With my last two cars I was had the pleasure of working with Vikky Estrada. She also was thorough in making sure I had the best coverage while saving me money. She caught an error on my most recent car's policy that when fixed, it lowered the cost even further. I've strayed away under the lure of lower car insurance rates, but always come back when the customer service is poor or I realize the coverage is not actually apples to apples with what I had with State Farm. I have recommended State Farm to friends and family for their rates and friendly agents."
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Erik Sover

June 17, 2024

5  out of  5
rating by Erik Sover
"This office, Ben in particular has been very diligent and patient with me over the years. Took us a while to get rid of what was familiar and move to Statefarm. When we did it went fast. One thing I’m always careful about is to prevent holes in coverage. I asked Ben and this office to offer and explain each option for both my home and cars and that I would choose. Weird questions and and crazy hypothetical scenarios were discussed. We’re thrilled with the savings happy with the coverage and ease of transition."
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Amy Green

June 15, 2024

5  out of  5
rating by Amy Green
"Mike and his team do a great job making sure all my insurance needs are met including regular checkins to see if my needs have adjusted."
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Dan

June 15, 2024

5  out of  5
rating by Dan
"Ben Marshall provided excellent professionalism and explained both home and auto insurance quotes thoroughly while answering any question I had. I greatly appreciate how knowledgeable, respectful and friendly he was. I couldn’t recommend Mike Lanham and Ben anymore!"
We responded:
"Dan -- thank you for your Kind words -- we are grateful to be able to service your insurance needs.. We appreciate our clients and are here to service your insurance needs, hope you have a wonderful summer "
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Alexis Zayed

May 29, 2024

5  out of  5
rating by Alexis Zayed
"Mike Lanham has been a wonderful insurance agent to work with. I’ve been working with him for about 15 years on an insurance policy. He is always responsive and gets back to me right away to answer any of my questions. He explains options to me clearly and in ways that are easy to understand. I feel like he understands my insurance needs and handles my policy accordingly. I would recommend him to anyone. He’s a good guy."
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paige folger

May 17, 2024

5  out of  5
rating by paige folger
"Very kind, helpful people, so considerate! The Best! I've worked with all of them , they rock!"
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Stevie Ray

April 5, 2024

5  out of  5
rating by Stevie Ray
"Ben has been helping me and my family with our insurance for years, just recently I had emailed him about a time sensitive issue and he got back to me and resolved this issue within a day! Not to mention the millions of times he’s helped us with other things throughout the years. Seriously suggest these guys to anyone especially Ben !"
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Inquire Inquire

March 20, 2024

5  out of  5
rating by Inquire Inquire
"I have been with several insurances and Ben from Mike Lanham State Farm Insurance has been exceptional to me!! If I had any questions regarding my insurance or any issues - Ben would get back to me right away and answer any questions I had. He is very personable and ensures that your needs are met! I would definitely recommend Ben as your agent! I am very happy with my decision to go with State Farm because of him! Thank you to Ben for being soooooo wonderful!!"
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Nadir Mirza

March 19, 2024

5  out of  5
rating by Nadir Mirza
"Ben Marshall from State Farm is very helpful and professional. He is the only reason I am staying with State Farm. He is just like family to me."
We responded:
"Like a good Neighbor -- State Farm is there :) Nadir - thank you for your kind words we are happy to be here to serve your insurance needs.. Have a great spring "
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Marisa Lewis

February 6, 2024

5  out of  5
rating by Marisa Lewis
"Fabulous professionalism and prompt service for auto and housing insurance. Worked with Ben Marshall, very professional & courteous. Highly recommend this location."
We responded:
"thanks Marisa -- we appreciate you letting us know. we strive to meet our customers auto, home & life insurance needs. Feel free to reach out anytime. Mike Lanham & team "
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KATHY MAGGIO

November 27, 2023

5  out of  5
rating by KATHY MAGGIO
"I have been with State Farm for over 45 years and with Mike Lanham for nearly half of the time. Mike and his team (Lauri and Ben) are amazing and handle all my needs and questions quickly and professionally. If you are looking for insurance this is the team and company to use!"
We responded:
"Kathy - thank you so much for your kind words. we have been servicing your Auto Home and Life insurance needs for many years are grateful for your patronage. We appreciate you and wish you a Merry Christmas "
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Akshay Sethia

October 11, 2023

5  out of  5
rating by Akshay Sethia
"The best thing that can happen to you while you are looking for insurance is Ben Marshall. Right from the first meeting for getting a car insurance to my current Renters Insurance, it has been an extreme pleasure to be dealing with him. The knowledge about Insurance and very importantly, understanding the client's needs and giving them the right solution. It really shows the kind of team Mike Lanham - State Farm Insurance Agent has, who would be just amazing to deal with. Right from the type of insurance to the price to the promptness of their responses. 5* in all the verticals. Keep up the amazing work and you have my insurance needs for life now :)"
We responded:
"We appreciate your support, Akshay, Thank you for sharing your experience with Ben Marshall: Ben is an outstanding member of our team, and it makes us so happy to hear your feedback. thank you again for your kind support. Mike Lanham State Farm Insurance Agent"
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Jon Romano

September 23, 2023

5  out of  5
rating by Jon Romano
"This group is awesome, highly recommend for all your insurance needs!"
We responded:
"Jon -- happy to help protect your family - have a great day.. "
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Fergus Walsh

May 25, 2023

5  out of  5
rating by Fergus Walsh
"We first met the team back in 2004 and reunited again two years ago when back in Chicago. Lori does an amazing job and a pleasure to work with. Mike might not have written the book on all aspects of insurance but he certainly read it !! Highly recommended and don't waste your time looking anywhere else Fergus and Anne Walsh"
We responded:
"Fergus -- we appreciate you and hope you have a great summer Mike & Team "
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Timothy Asaro

May 15, 2023

5  out of  5
rating by Timothy Asaro
"Mike made it very easy to switch insurance companies. He took the time to answer any questions I had, emailed quotes and insurance cards. Great agent."
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Bryan Ives

March 28, 2023

5  out of  5
rating by Bryan Ives
"Mike's team was always an absolute pleasure to work with when we needed anything. They're great people who always went above and beyond to help. Even my new State Farm agent mentioned how great they were to work with during our relocation to get the policy handed off smoothly."
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Mikitoloco

February 16, 2023

5  out of  5
rating by Mikitoloco
"Vikky is an excellent agent and very helpful. Provided with lots of helpful info. Highly recommended"
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Mike Bachraty

February 6, 2023

5  out of  5
rating by Mike Bachraty
"My wife & I have been working with Mike Lanham (and Ben) Insurance for many years now. They're great to work with, never any issues and always helpful."
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Jasmine Garcia

February 4, 2023

5  out of  5
rating by Jasmine Garcia
"Ben has been really helpful with providing us a great affordable price than anywhere else we have looked. He has been great at providing discounts and extremely fast as well!"
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Homan

January 20, 2023

5  out of  5
rating by Homan
"Mike and his team treat me like one of his best friends.I had a very traumatic situation in a very bad accident and with had no idea how to resolve this issue, but Mike and his team worked hard with me to resolve this situation.I really appreciate him and his team. I recommend anyone who needs help to find the insurance. Don’t waste your time and money just come to this location and they will take care of you like no other."
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Lynn O'Leary

January 18, 2023

5  out of  5
rating by Lynn O'Leary
"Ben has always came though in processing my insurance inquiries, updating policy changes with great service with follow up confirmation."
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Robin Becker

January 9, 2023

5  out of  5
rating by Robin Becker
"I highly recommend this agency. Ben Marshall is friendly, professional and very responsive. The rates are competitive and the ability to use the portal to view documents and payments is fantastic."